Have you got a message like this from Facebook saying your Facebook Ads account has been disabled?
Or have you got something like this saying that your account has been flagged for unusual activity?
I will discuss each of those with you and what you can do to about it and I will discuss it with you honestly with a look at everything that’s possible around it.
First, what do I know about dealing with a suspended Ad account? I ran billions of ads on Facebook and many of my clients have got their ad account suspended usually when they were doing their ads on their own after working with me. I’m on their account so I can see when their accounts have been disabled.
I personally have got my ads account disabled and let me tell you if you’re watching that and you just got your Facebook account disabled it hurts. I was devastated when I got my Google Adwords account banned especially because I was making 5-10 to 1 ROI on it when it got suspended. I was devastated by it and it changed my business strategy from there.
The question is both what can you do and what should you do? I will talk about what you can do and what I did after my Adwords account suspension with the hope to give you the maximum amount of help with this problem because I know it sucks getting your account disabled. I only had one of my clients that got their accounts disabled while I was creating their ads and it was because of their URL.
Now, I require everyone to submit ads before they work with me because It’s painful any way you’re involved in it. It honestly hurts to have Facebook tell you, you are not allowed to run ads on your account. Wow really? What did I do that’s that bad?
So let’s first figure out what kind of account suspension you have disabled and you can learn a lot more from this 2000+ word post highlighting this specifically and there’s a link to it in the YouTube version of this and the Udemy course version of this to the appeal form. You can click and you have to log in and you go through and you fill out the form Facebook gives you to appeal.
They may or may not actually give you the link to appeal. This is the link from a suspension, which is the same. If you get a direct link in your email, you want to use that, but you may not always get an email when you account get’s suspended. If you didn’t, you can use this form.
The first part of this is to figure out exactly what Facebook has done to your account. If you account has been disabled for suspicious activity. If you have an arrow where your account was flagged by unusual activity, this is often the case for new accounts or for payment issues.
Usually these are pretty easy to fix. You usually can contact Facebook, give a form of id, and as long as you’re using your legit Facebook ads account and you have forms of payment you can use like credit cards or Paypal, you can usually get this one fixed pretty easily and get your ads back up. You just have to contact Facebook and give them your identity. Now, if you’re not using a legit Facebook identity or if you don’t have a government id, that can be a difficult thing to overcome and I will talk about in this exactly what you can do if that’s the case.
If you’ve got this one, you can try and appeal, but the odds are low that this is going to work. My Google Adwords appeal, I went through and did a lengthy Google Adwords appeal. I put about a week of time and effort and anxiety into my Google Adwords appeal and it was rejected. If you get your appeal rejected you’ve pretty much sealed the fate of your account.
If you go through and appeal right away if you’ve already appealed and got rejected, more than likely your Facebook Ads account is done. There’s nothing else to be done to that Facebook Ads account. If you have not appealed, you will want to work really hard to get together everything you possibly can. Read everything you can about Facebook’s Terms and Conditions and make an outstanding really well done appeal. Your first appeal is pretty much your only chance of ever having your account restored if you’ve got this kind of message where your account’s been permanently disabled.
They, at least in their opinion, do not casually permanently disable accounts so they are already pretty sure they’re right. You have to show them through effort and through doing anything you can believe that will make what you’re advertising in your account within the terms and conditions.
All of that is really challenging and difficult. And I’ll point out some specific things you might’ve done that in these cases, I would say, you probably should not even bother with it. If you’ve made ads for some kind of dating or singles website, an affiliate marketing program direct ads, some kind of make money at home scheme, or you’ve made a new account and immediately made ads with it and got it suspended, you’ve made ads for several accounts that have been suspended already, you’re probably in deep enough that there’s no way you’re going to get out of it.
If they have suspended your account for that reason, you’re probably done and the more effort you put into it you’re continuing to waste time on a lost cause. I know how it feels to hear something like that. If you’re open to doing better and solving this problem, you’ll probably be helped to hear the truth about it that most everyone trying to get their account back does not succeed. And if you’re fighting a losing the battle, the easiest thing to do is just quit fighting it.
If you’ve made a website with a forwarded URL that just the forwarding caused a problem, sometimes you can clear that up if the website at the end of the forwarded URL doesn’t match one of other conditions. If you send an appeal in this case, you’ll usually have to wait several days and you’ll get a generic email saying that the decision’s final. Why even bother with that? If you’ve already got that email, it’s final.
In order to make new ads you might want to know what do I do now? Here’s the thing. If you’ve got a message like this, whether it’s on Facebook or on Google like the message I got, this is a clear sign that what you’re doing’s not working and it’s causing big problems and I know I hated to hear that when I got my Adwords account suspended.
I was so mad I got my Adwords account suspended because I had just set up my first website. I had just made my first company Adwords account, I didn’t know what I was doing and I was so frustrated because it was working. I was getting a good return out of it, but I chose a bad topic to advertise, I set up my website in a bad way and Google had no love for getting it fixed. They did not care about anything that I said about it. What I ended up doing was being frustrated and mad and hurt about it for months. If that’s happened to you with your Facebook Ads account, the best thing you can do is skip ahead of all of that suffering and being mad and pissed off and trying to win and create a new ads account based on the principle. So if you’re sure Facebook ads are going to work and you’ve got your account suspended, that might be a sign that maybe Facebook Ads aren’t worth messing with.
I have an organic traffic strategy now. My website get’s nearly all of its traffic by organic sources. I have my paid ads set up so that I can promote my organic traffic sources. This post gets hundreds of views every month for free.
If you’re trying to advertise something on Facebook and got your account banned I would take that as an opportunity to try a different method. Try something else. Try a different paid ads platform. Try Google Adwords, try Twitter ads, try Pinterest Ads, try some other kind of ad platform because if you got your account disabled for something more serious as they call it and not just a payment problem, in other words, if you got this error, down here there might be hope, but if that’s your third Facebook Ads account here probably isn’t.
More than likely if you can’t do a quick appeal or send a quick government id for it, the reasonable things to do is to stop trying to use Facebook ads. I say that out of love for you I want you to use your time effectively. I want you to have lowest amount of frustration in life. I want you to be able to be successful at what you’re doing.
If Facebook Ads has suspended you account, disabled your account, banned your account more than likely, even if you get another ad account up, you’re going to have spent a ton of effort to do that. Even if you get ads up they may not even be profitable. If you were running ads that were profitable on something before, by the time you set up everything on another account successfully, you make a new website and a new domain for it and you’ll be at the same risk of it getting suspended, disabled or banned, just the same as it was before. It might be a lot easier to just try some new things and that’s what I say in this post.
If things are not working on Facebook, then try some new things and my whole business is set up on trying new things. Here’s some things you can try. Google Adwords and you just have to search for it. What I love: Google Adwords for video and you make YouTube Ads with that. Either of those work.
If you want really cheap clicks, use mMedia mobile advertising. The clicks in the US are around 5 cents each a lot of this are low quality. I have a hard time getting a ROI out of them, but they’re worth trying. If your Facebook Ads account has been disabled, it’s worth trying something else
What’s been most successful for me has been direct marketing. Lot of times you don’t actually need to actually run paid ads, but you can literally go on Facebook, find the exact right person. Go to their profile or their page, go somewhere and comment of one of their post and get their attention for free. That worked for me a lot better to get clients.
If you ads account has been suspended, the best thing you can do, based on my experience, having my own account suspended is trying some new things.
And then at some point you can go back. I went back and made two more ads accounts months later and got them both suspended. I had other people make accounts for me, I got them both suspended.
I did this the hard way, you don’ have to do it the hard way. Over a year after my original account suspension I made another Adwords account. I’m grateful this account is still working because all I do is run Google Adwords ads for my YouTube videos and that consistently works really well.
Here’s why it works well. When I run ads for my YouTube channel all my videos rank higher. You can see I’ve got thousands of subscribers, millions of views. When I run ads on my videos, they get higher organic ranking and the organic ranking in where the real gold is.
If you want to be successful on Facebook Ads and you got your account disabled now, I know it might be hard to hear, but if you go on with what you’re doing, try some different methods and maybe come back in a year. Then maybe there might be some better opportunities but there also might not.
So the bottom line is, if you got a minor account suspension like this where your account’s been flagged and locked for usual activity. If you’ve got a legit Facebook account that matches your real name, you probably can just contact Facebook with your government id and get it fixed.
If you got this message:
You are likely fighting a battle that’s a losing one. If you contact them with the appeal you’ll likely get a generic message, spend several days stressed out, and simply have your account permanently locked forever and they won’t accept another appeal from you.
That’s the thing. If you want to move beyond ultimately get this problem solved, the easiest way to get this problem solved it to stop fighting it. Just say “Okay, I got my ads account suspended. I’ve got a lot of people that come to my saying I got my Ads account suspended.” “I got my fifth accounts account suspended what do I do?”
My advice is consistent. Stop trying to assume you are right that Facebook ads are worth doing. If you keep getting accounts suspended, that’s a clear indicator that it’s not working.
I’ve been wrong about a lot of things. Like I said I did it wrong, I got punished by Google Adwords. Every time I make a YouTube ad, I’m still afraid of getting my Adwords account suspended. It hurts permanently and that’s okay. The best way around it is to start finding another way that work. You might be surprised. You might find a way that works 10 or 100 times better than Facebook ads.
The longer you keep trying to force your idea of Facebook Ads working for you and you keep getting accounts suspended, you are holding back your own progress in your learning in other areas.
I hope this has been helpful, I’ve shared it honestly with you from my personal experience like I do with everything. I am appreciating every minute you spent watching it. Attached to this video you will find the links that I’ve shared with you in here for both learning more about this and for filing an appeal and for moving on completely.
Questions Answered You Asked After Facebook Disabled Your Ad Account.
I have been getting one account suspended after another by Facebook. I am trying to use the ads to promote my websites and no matter what I do, I keep getting accounts suspended. What should I do and I hope you can help?
Thank you for emailing me about your Facebook ads accounts.
What I can best share with you is what I have just went through today with myself. I have spent hours trying to figure out how to get around a problem I am having with recording Skype calls to use in lectures online. After I stopped thinking about it for a minute and came back to it, the solution became obvious. I simply needed to accept that recording Skype calls is not a good way to go about trying to create lectures for my courses and do what I already know works.
Seeing what someone else should do is often easy and seeing what I should do when I am in the middle of something is usually much more difficult. I shared the story above so that when I say to you that you might want to accept that your Facebook ads accounts are getting disabled for a reason and that reason might be that it is time to find other methods of promoting your websites that result in less frustration and more organic traffic over time. Google suspended my original AdWords account right when I was getting 5:1 ROI on it. That’s when I started learning Facebook ads. My entire business exists now because I saw that I should stop fighting Google over my account suspension and find something else that worked.
I appreciate you contacting me and hope this response has been helpful.